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Dogwood Building Supply


Limited Warranty for Products

 Dogwood Building Supply warrants to the *original consumer that all Dogwood products will be free from defects in material and manufacturing workmanship for one year from the date of purchase by the original consumer.

Further warranties apply to some categories. Ask about specific warranties for specific products.

Lighting fixtures and ceiling fans: 2 year limited warranty Most ballasts and drivers (components) are further covered by additional manufacturers’ warranties and service.

Plumbing fixtures: 2 year limited warranty If our faucet should develop a leak or drip while under warranty, Dogwood will provide the parts necessary to put the faucet back in good working condition and will replace any part or finish that proves defective in material and manufacturing workmanship.

Door hardware: 3 year limited warranty

GFCI receptacles, switches, outlets: 2 year limited warranty

Vinyl plank flooring: 5 year limited warranty

All finishes are guaranteed for one year from the date of purchase.

For warranty claims, call Dogwood Building Supply at 1-800-615-6491 or write to:

Dogwood Building Supply
901 Bridge Street
Winston-Salem, NC 27101

within 10 days of discovering the defect or damage. Proof of purchase must be provided to Dogwood Building Supply for all warranty claims. Dogwood Building Supply, at its sole discretion, will refund the purchase price, repair or replace the product for any claims covered by this warranty. Damage or defect resulting from improper assembly, installation or maintenance, misuse, neglect, or use of replacement parts not provided or recommended by Dogwood Building Supply is not covered under this warranty.

To the extent permitted by law, Dogwood Building Supply shall not be liable for loss of use of the product or other incidental or consequential damages or costs (including labor charges), whether based on breach of express or implied warranty, breach of contract, negligence, strict liability or any other legal theory. To the extent permitted by law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express warranty.

Non Dogwood-branded product: Please see individual manufacturer’s warranty for non Dogwood-branded goods distributed by Dogwood Building Supply. Dogwood Building Supply excludes and disclaims all other express and implied warranties, including, but not limited to, all implied warranties of merchantability fitness for a particular purpose.

*For multi-family customers, this warranty is transferable to subsequent owner/operators at the original address.